Skills:

Knowledge Management, Writing, Training, Video Editing, Photo Editing, Digital Art, Human

Resources, SQL,

Applications:

Microsoft Office Suite - Word, Excel, OneNote, Adobe Illustrator, Photoshop, Premiere Pro,

Procreate, Procreate Dreams, ProTools, Logic Pro, Reason, Slak, Salesforce, Oracle

Education:

Full Sail University, Media Communications Certificate

Experience:

Paychex, Multi-Product Payroll Specialist, Managing approximately 410 clients as a strategic consultant and payroll specialist through written communication (email), Write and maintain internal articles for employee and client use.

Paylocity, Account Manager I, Assisted approximately 10-20 clients per day with payroll related inquiries including payroll processing, accrual calculation troubleshooting, tax set up, and company level set up.

Kaplan Test Prep, Student Concierge, Assisted approximately 30 - 40 students per day with Kaplan Test Prep’s online platform, Knowledge Management, Maintained over 100 internal articles on policy, products, and procedure for employee reference.